Some people have claimed that the Samsung Galaxy S20+ Plus has a black screen. The problem with the Galaxy S20+ Plus button is that they light up just like normal but the screen remains black. Nothing is showing up. The Galaxy S20+ Plus screen isn’t turning on at random times. But, it will turn on for some people. There are many possible solutions to the Galaxy S20+ Plus black screen problem. These instructions will show you how to fix this issue.

Boot to Recovery Mode, and Wipe Cache Partition

You can boot the Samsung Galaxy S20+ Plus into recovery mode by following these steps:

  • Press and hold simultaneously Volume Up, Home, Power buttons
  • When your phone vibrates, you should release the Power key while keeping the other buttons in place until Android System Recovery screens appear.
  • Highlight “wipe cache part” using the “Volume Up” button. Then, press the Power button.
  • The Galaxy S20+ Plus will start automatically after the cache partition has been cleared.

Factory Repair Galaxy S20 and Galaxy S20+ Plus

If the above methods don’t work for you, or you have trouble with the black screen of the Galaxy S20+ Plus, then it is worth trying to factory reset your smartphone. It is important to keep all files and data backed up before you factory reset your Galaxy S20+ Plus.

Request Technical Support

If none these methods are able to get the Samsung Galaxy S20+ Plus to turn on with the black screen, it is recommended to return the device to the store. If the technician proves that your unit is defective, you may be offered a replacement unit.

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